Common Errors:

·          File is missing from the project folder. If you receive this error, it is because an object file (photo or text) is missing. If the project is missing a large number of objects, contact Technical Support for assistance (http://support.encore.com/). If there are only a few missing objects, make a note of the missing objects’ locations or print the error log, locate the missing objects on their respective pages (photos will be replaced by a dark gray box and text by a yellow box), and replace them with the original file or text.

If you have questions, go to the support Web page at http://support.encore.com/


Project Output Preparation

PrintMaster provides flexibility when outputting your project: printing, export as JPG, PNG, PDF, uploading to be printed as a photo album, and more.

 

Careful planning is necessary to take full advantage of this flexibility. Please take note of the following considerations when designing a project:

·          Print – Pay close attention to the paper size of the project type you select when creating a project. Many projects use a paper size other than the standard 8.5” x 11” paper.

·          Photo Album - The photo album creation process may trim up to 1/2” per page side.

Related Topics

Project


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